The steady hum of engines filled the cabin as Delta Flight 417 climbed to cruising altitude.
In seat 3A, Angela Johnson, a 42-year-old attorney from Atlanta, sank into the leather chair. After an exhausting week of meetings in New York, she was finally heading home. First class was her one indulgence—a reward for years of hard work. She pictured herself unwinding with champagne and a novel.
Rebecca Miller, a flight attendant with fifteen years in the air, wheeled her cart down the aisle. Efficient and composed, she leaned toward Angela. “Would you like something to drink, ma’am?”
