Aldi issued a public apology to Neville and his family, stating they were investigating how this could have happened and emphasizing that their usual standards of food safety are very high. Neville, however, has expressed dissatisfaction with the compensation offered, noting the potential risk to his vulnerable family members. On a positive note, the snake now has a new home at the zoo, where it will serve to educate visitors about wildlife and help dispel fears surrounding snakes.