Late one evening, 6-year-old Olivia called emergency services in a trembling whisper: “Please come… there’s someone under my bed. I’m really scared.”
Her voice wavered, her small fingers gripping the old landline phone so tightly that her knuckles turned pale. The dispatcher, a woman with years of experience and an instinct for recognizing genuine fear, immediately hushed her own voice into something soft, calming, like a lullaby.
“Sweetheart, what’s your name?”
“Olivia,” she whispered back. “Please hurry.”
