Daniel felt a surge of anger wash over him as he watched the scene unfold. He had always prided himself on being approachable, believing that a strong connection with his employees was crucial for the success of his stores. But the harsh reality of the situation struck him like a blow. Here was an employee, visibly in distress, being publicly berated by a supervisor who seemed to lack any empathy.
He knew he couldn’t stand by; it was time to intervene. Daniel approached the checkout counter, his heart pounding. “Excuse me,” he said, his voice calm but firm. The supervisor turned to him, looking slightly annoyed at the interruption.
“Yeah? Can I help you?” the supervisor snapped.
