When I rushed my three-week-old baby, Olivia, to the ER in the middle of the night, I was exhausted and terrified. She had a sudden fever and wouldn’t stop crying. Sitting in the waiting room, holding her close, I tried to stay calm. That’s when a man across from me, wearing a suit and expensive watch, began complaining loudly. He even pointed at me, mocking that I was “wasting resources.”
